Customer Data Privacy Policy

At Hands to Empower (handstoempower.org), we are deeply committed to protecting the privacy of our donors, volunteers, and visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website or make a donation.

1. Information We Collect
  • Personal Identification Information: Name, email address, mailing address, phone number.
  • Donation Information: Payment details (processed through secure third-party payment processors), donation history, and preferences.
  • Technical Information: IP address, browser type, device identifiers, pages visited, and other analytics data.
  • Communication Preferences: Your preferences regarding receiving updates or newsletters from us.
2. How We Use Your Information
  • To process and acknowledge your donation.
  • To send tax receipts and donation summaries.
  • To communicate updates, campaigns, and newsletters (only if you opt-in).
  • To improve our website and user experience.
  • To comply with legal obligations and prevent fraud.
3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only under these circumstances:

  • With trusted third-party service providers who support our operations (e.g., payment processors, email platforms) and are bound by confidentiality agreements.
  • If required by law or to protect the rights, property, or safety of Hands to Empower, our users, or others.
4. Data Security

We implement appropriate technical and organizational measures to secure your data, including:

  • SSL encryption for all transactions.
  • Secure third-party payment gateways.
  • Access controls and regular security audits.

However, no system is 100% secure. While we do our best, we cannot guarantee the absolute security of your data.

5. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data.
  • Object to or restrict certain data processing activities.
  • Withdraw consent at any time, where consent is the basis for processing.
  • Lodge a complaint with a data protection authority.

To exercise any of these rights, please contact us at: handstoempower@gmail.com

6. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience on our website. You can choose to disable cookies via your browser settings, though this may affect the functionality of some parts of our site.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via our website or by email. Your continued use of the site after changes are posted constitutes your acceptance of those changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Hands to Empower
Email: handstoempower@gmail.com
Mailing Address: GEDUNG WINTERMAR OFFSHORE, JALAN RAYA KEBAYORAN LAMA
NOMOR 155, Desa/Kelurahan Sukabumi Selatan, Kec. Kebon Jeruk, Kota
Adm. Jakarta Barat, Provinsi DKI Jakarta,